一、Service before sale
1. Receiving your inquiry.
2. Organize special technical seminars, communicate for model selection for customer products.
3. Provide detailed “ products recommendation”.
a. Products drawing
b. Function and details of products
c. Process design, water, electric, gas layout
d. Products process design, configuration, spare parts, package and after sale instruction
e. Quotation for each product
二、Service after order
1, keep in touch with customer, invite customers to visit the company to understand products production and assembly process.
2, prepare products manual, file cards and other related software ready for your advisory.
3. Regularly report production progress to customer.
4, finish products within specified time and notify inspection and shipment timely.
三、After sale service
Executed according to the international service standards
1. 1 year warranty and lifetime service, 24 hours for your service website, hotline and fax, 72 hours arrived at the designated location (in China)
2. Long-term consumable spare parts, consumable and important parts in stock to ensure response customer timely.
3. Regularly visit customers to solve potential problems, provide latest information of products, make record and store into archive.
4. High-level, good nature, high-speed service team will offer completed service work for each customer.